ServDes’25 Lecture Series

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Starting November 13, 2024, join us for an exclusive lecture series where top service design experts deliver masterclasses.

Whether you’re a newcomer or a seasoned professional, this series will deepen your understanding, spark new ideas, and increase your passion for service design.

For more details and reserve your place in this journey of discovery!

register

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We are excited to announce the ServDes’25 Service Design Lecture Series, a six-part webinar series designed to build awareness and deepen understanding of service design as we approach the ServDes’25 conference. Through these monthly sessions, participants will explore key concepts, methodologies, and emerging trends in service design, providing a comprehensive foundation for those looking to enhance their research and professional practice. This series aims to equip service design enthusiasts, researchers, and professionals with the knowledge and tools they need to develop impactful research papers and contribute meaningfully to the field. Join us in this journey as we build momentum toward ServDes’25, a landmark event that will bring together thought leaders and innovators from across the globe.

Please stay tuned to the ServDes’25 social media handles and website for more details!

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Lecture 1 – Foundations of Service Design (13th November 2024)

Speaker : Prof. Mari Suoheimo, Assoc. Professor, Institute of Design Oslo School of Architecture & Design, Oslo, Norway

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Lecture 2 – Service Design in Emerging Markets (during month of December 2024)

Speaker : Prof. Pramod Khambete, Adjunct professor, IDC, IIT Bombay

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Lecture 3 – Digital Transformation through Service Design (during month of January 2025)

Speaker : Prof. Satu Miettinen is a professor of service design at the University of Lapland. She works as a dean of the Faculty of Art and Design.

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Lecture 4 – Measuring the Impact of Service Design (during month of February 2025)

Speaker : Francesca Foglieni, Service Design Expert – Consultant, researcher and lecturer PhD in Design, Politechnico de Milano.

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Lecture 5 – Future Trends in Service Design (during month of March 2025)

Speaker : Prof. Daniela Sangiorgi, Head of the PSSD at the Design Department of Politecnico di Milano.

 

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Lecture 6 – Service Design- Recap and way forward (during month of April 2025)

Speaker : Dr Ravi Mahamuni, Principal Scientist, Head Design Research Lab, Tata Consultancy Services Limited, adjunct professor, IDC, IIT Bombay.

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